Agency Office Staff Member

As an office staff member in the agency, you handle administrative tasks, schedule appointments, and support the branch management and local customer advisors. In customer contact, you represent the agency and are often the first point of contact for claims and basic insurance questions.

Administrative tasks, appointment scheduling, support for branch management and customer advisors, customer contact, claims management, contact management, office organization, and support for staff development.

The role is aimed at committed organizational talents with management and organizational skills who can help ensure smooth agency operations.

A wide range of training opportunities with career advancement prospects, for example toward office management. Further development opportunities are available even after qualifying as office manager.