Customer Service Technician Kassel Area

As part of the Bosch Thermotechnik GmbH service team, you independently carry out commissioning, maintenance and repairs on Bosch Thermotechnik products. Work is in multi-brand customer service (Buderus and Bosch Junkers), starting directly from your home, with a service vehicle and modern IT equipment.

• Independently commission, maintain and repair Bosch Thermotechnik products after thorough theoretical and practical onboarding
• Work in multi-brand customer service (Buderus and Bosch Junkers), especially on heat pumps, split air conditioners, gas and oil heating systems and control units in existing systems
• Measurements, tests and self-regulation of thermotechnology products; act as contact person for customers and resolve complaints confidently
• Start jobs directly from your home and be responsible for the tools and spare parts stock of the service vehicle

• Completed skilled trade training, preferably in mechatronics, electrics, refrigeration technology, heating engineering or a related field
• Professional experience in customer service; good PC skills; knowledge of heating technology, control technology, renewable energies and system hydraulics desirable
• Customer-oriented, strong communicator, enjoys teamwork and actively contributes to reach shared goals
• Very good German, spoken and written