Service Sales Coordinator / After Sales Clerk

ROVEMA has developed packaging solutions for more than 60 years. It is looking for support in inside sales for customer care and order processing.

• Phone support and advice for customers
• Correspondence with customers and partners in an international environment
• Creating and following up quotations
• Order acceptance and processing
• Tracking deadlines and deliveries
• Creating and maintaining customer master data
• Handling complaints, credit notes and contract changes
• Agreeing shipping and payment terms (e.g. letter of credit)

• Successfully completed commercial vocational training or comparable qualification
• Professional experience in a comparable role desirable
• Strong customer and service orientation
• Good MS Office skills
• Fluent English in speaking and writing
• Good understanding of numbers and enjoyment of teamwork
• Structured approach combined with careful, punctual work