Customer Service Technician
Original title: Kundendiensttechniker (m/
This job is at Vaillant GmbH. You apply to them, not to GoAusbildung.
Start Date
On request
Sector
Heizungs- und Gebäudetechnik
Salary
Competitive salary
Listing data as of November 1, 2026
About this Apprenticeship
Technical service role at Vaillant repairing, servicing and activating equipment, and advising customers on energy efficient use.
What You'll Learn
- Use your practical skills to responsibly repair, service and activate Vaillant equipment
- Help protect the climate and advise customers on the correct, energy efficient settings and use of their equipment
- To see what the job is like, virtually follow a colleague through their working day in our job video
Requirements
- You are passionate about technology. You have completed a technical apprenticeship or higher technical school qualification in gas, water and heating technology, electrical installation, refrigeration or building services, mechatronics or a similar field, and hold a category B driving licence
- Customers matter to you, and you impress them with technical knowledge, confidence and strong communication skills
- You are familiar with digital technology and enjoy learning more about internet connected equipment
- You contribute to Vaillant's success at every customer visit by seeing each job as a chance to offer our services and products
- You enjoy working independently while also being part of a team
What Vaillant GmbH offers
- Work and life balance: start and finish your working day at your own front door, and take individually arranged days off to make up for any overtime
- The existing service team helps you settle in, whatever your previous technical job title
- Thorough equipment training at the modern training centre and while accompanying experienced colleagues
- Technical and personal training, for example in exhaust gas measurement
- High quality equipment: an air conditioned vehicle with navigation, tools, measuring devices, a laptop and a phone
- Required spare parts are delivered to your vehicle overnight
- Weekend and evening shifts are announced well in advance to help you balance work and family
- Work with sustainable technologies for the future and benefit from a well known brand
- The role follows the fixed pay scale for salaried metal trade employees. Starting gross pay is at least €3,028, excluding bonuses and allowances, with a say in your pay progression and additional pay based on qualifications and experience
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