Apprenticeship as a Bank Clerk in Retail and Business Customer Banking 2027

This apprenticeship combines classroom knowledge with practical work in customer advice. You will get to know Commerzbank and other trainees, work with customers and digital tools, and may be offered a permanent position after successful completion and good performance.

You will advise customers in person, by phone and by video chat on account management, savings and financing. You will support advisors in preparing and following up on customer appointments, take part in meetings and contribute to projects and tailored solutions.

Intermediate school-leaving certificate or higher. Interest in financial topics and the digital world, enjoyment of working with people, reliability, willingness to learn and a sense of responsibility. If German is not your first language, you need certified German language skills at least at level B2.

Preboarding with digital events, an introductory week in Frankfurt am Main, personal support from trainers, managers and a talent partner, digital seminars and training, your own laptop, learning-material allowances, variable pay, a travel allowance, special conditions, company pension benefits, a permanent position for good performers, 30 days of vacation, employee discounts, a friendly working environment, health and fitness programs, and flexible working.