Banking Clerk Apprenticeship in Retail and Business Customer Banking for 2027

Apprenticeship in retail and business customer banking, combining vocational school theory with practical customer advice in person, by phone and via video chat.

Advising customers on account management, saving and financing in person, by phone and via video chat; supporting the preparation and follow-up of customer appointments and actively participating in them; contributing to projects and developing customer-focused solutions.

Intermediate secondary school certificate or higher; an interest in financial topics and the digital world; enjoyment of working with and advising people; reliability, willingness to learn and readiness to take responsibility; and, for applicants whose first language is not German, certified German at least at B2 level.

Digital pre-boarding, an introductory week in Frankfurt am Main, personal support from trainers, managers and a talent partner, modern digital learning and working formats, a personal laptop and a learning materials subsidy; collectively agreed pay with variable remuneration, a travel card subsidy, preferential conditions and company pension provision; permanent employment after successful completion and good performance; employee conditions, health and fitness offers, flexible working, 30 days of holiday and a friendly working environment.