Banking Apprenticeship in Retail and Corporate Customer Business 2027

Apprenticeship in retail and corporate customer business, combining vocational school theory with practical work. The apprenticeship includes customer advice in person, by telephone and via video chat, insight into account management, saving and financing, as well as preboarding, an induction week and networking.

Advise customers in person, by telephone and via video chat on account management, saving and financing; support advisers in preparing and following up on customer appointments; participate actively in customer appointments; contribute creative ideas for projects and tailored customer solutions; work in day-to-day operations with customers, colleagues and digital tools; build contacts with managers and other trainees.

Intermediate school certificate or higher qualification; interest in financial topics and an affinity for the digital world; enjoyment of interacting with and advising people in person or digitally; reliability, willingness to learn and sense of responsibility; if German is not your native language, certified German at level B2 or higher.

Personal support from trainers, managers and a Talent Partner; digital learning and working environment with seminars, training and a personal laptop; subsidy for learning materials; collective-agreement pay with variable compensation; travel card subsidy; special conditions; company pension scheme; flexible working options; friendly working environment; 30 days of annual leave; employee conditions; health and fitness offers; permanent employment after successful completion and good performance.