Service Reception Employee at Daimler Truck, Mercedes-Benz Commercial Vehicle Centre Haan

Daimler Truck is seeking a service reception employee at its Mercedes-Benz Commercial Vehicle Centre in Haan. The role covers customer service, scheduling appointments, processing repair orders and handling payments. It is advertised as full time but is also suitable for part-time work.

• Welcoming customers
• Understanding and meeting customers' needs
• Ensuring customers receive advice and support through to specialist assistance from our service advisers
• Scheduling appointments and providing information by telephone
• Processing repair orders in our internal systems
• Handling payments

• You should have completed commercial or technical vocational training, preferably in the automotive or service sector
• Strong interpersonal skills and a strong focus on customers and service
• A professional, confident and friendly manner
• You enjoy working directly with customers
• You enjoy working together in a motivated team
• You cope well under pressure
• You are interested in new tasks and motivated to help shape a forward-looking industry