Conference & Guest Service Employee Berlin

In Corporate Functions–Real Estate & Operations, you help create an attractive working environment. As a Conference & Guest Service employee, you support the Services Team in preparing and hosting events and contribute to an outstanding customer experience. Location: Berlin.

• Room booking management: You take reservations through our booking tool and organize the requested set-up for events, including the materials and equipment needed.
• Conference room service: You look after our guests and make sure events run smoothly, e.g. by setting up conference and training rooms and providing and refilling food and drinks.
• Welcoming: You always make sure the premises look inviting and tidy, and you are the contact person for employees, visitors and service providers (e.g. media technology).
• Material and goods management: Ordering work and consumable supplies is part of your daily business.
• All-round service: You also take on other tasks such as handling give-aways, processing incoming and outgoing mail, and managing keys and lost property.

• Vocational training in hotel, hospitality or events, ideally 3 years of operational work experience in a relevant setting
• Good knowledge of MS Office applications
• Organizational talent, hands-on mentality, strong service orientation and a professional, friendly manner
• Structured, flexible, good team player, resilient and assertive
• Very good German, spoken and written, and good English skills