Apprenticeship Management Assistant for Mobility and Transport Services at Stations 2027

Deutsche Bahn trains management assistants for mobility and transport services at stations. Focus areas: fundamentals in customer consulting, marketing, project management, travel offers, service and safety performances. Deployment at DB Information and mobile station services, use of modern communication and sales systems.

Learn fundamentals of customer consulting, marketing, project management, knowledge of travel offers, service and safety performances, assist and advise customers at DB Information and mobile services, operate modern communication and sales systems.

Successfully completed school (recognised in Germany), German skills at least B2, foreign language skills, composure and overview in difficult situations, sense of responsibility, reliability, flexibility, mobility.

Mobile device for private and school use, 16 free trips per year within Germany, further travel discounts (DB Job-Ticket, discounted travel for family and friends), rent subsidy up to €400/month when moving due to long commute (>2.5 hrs daily).