Dispatcher

TRANSA Spedition GmbH, a subsidiary of DB Cargo and a specialist in full-load transport by road and rail, is looking for a Dispatcher (m/f/d) at its Schwandorf site as soon as possible. Full-time, permanent.

• Dispatching complex transport chains in truck transport, taking punctuality, quality and cost-effectiveness into account
• Order management from order acceptance and entry to full operational handling
• Active disruption and escalation management, including short-notice alternative dispatching
• Acquiring loading capacity and charter dispatching, and sourcing suitable return loads
• Awarding transport orders to defined service providers via the relevant platforms
• Preparing freight forwarding offers and transport quotations
• Economic control and processing of customer orders
• Handling complaints and helping to resolve discrepancies with customers and carriers
• Ensuring compliance with quality guidelines, compliance and data security requirements

• Successfully completed vocational training in transport / logistics, e.g. as a freight forwarding and logistics services clerk (m/f/d), with several years of professional experience in dispatching, ideally in rail and/or truck transport
• Confident communication with service partners in German and English
• Confident and reliable manner
• Solid MS Office skills and good knowledge of the applicable legal regulations
• Ability to network internally and externally and maintain good contact with stakeholders
• Structured approach that keeps the overview even in stressful situations
• Very good geographical knowledge