Apprenticeship in Retail Management

Practical retail training leading to qualifications as a retail sales specialist and a certified retail management specialist. The training usually lasts four years and covers business administration, marketing, work planning, accounting, bookkeeping, store accounts, logistics, sales and staff management. You also take part in projects, such as sales promotions, and prepare for a position with responsibility.

• You plan and organise product sales
• You purchase goods and ensure they are available
• You display goods
• You provide services
• You calculate and analyse business performance figures
• You advise customers
• You lead staff
• You help manage business processes
• You learn all the tasks involved in retail
• You master everything related to goods, from purchasing and sales to marketing
• You learn about advising and serving customers and how to work with them
• You learn how goods are purchased and stored
• You receive training in company accounting and human resources

• University entrance qualification (Abitur or Fachabitur) with good grades
• Determination and commitment
• Ability to learn quickly and work independently
• Teamwork skills and flexibility
• Negotiation skills
• A sense of responsibility
• Enjoyment of working with customers
• Interest in how businesses work
• A pleasant manner and a neat appearance