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Flix

Control Centre Employee FlixTrain

Original title: Mitarbeiter:in Leitstelle FlixTrain (m/w/d)

Flix
Berlin, BE201-500 employeesSkilled
Full-time
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This job is at Flix. You apply to them, not to GoAusbildung.

  • Start Date

    On request

  • Sector

    Transport and Logistics

  • Salary

    Competitive salary

Listing data as of November 3, 2026

About this Apprenticeship

The control centre ensures smooth rail operations in the FlixTrain network by coordinating vehicles and staff and making operational decisions. As a dispatcher, you ensure stability, punctuality and customer satisfaction in long-distance travel, working with modern dispatch and communication systems in a team.

What You'll Learn

  • Coordinating vehicles and drivers in daily rail operations
  • Making operational decisions during disruptions, delays and special situations
  • Documenting incidents and communicating with management and operations levels
  • Actively informing passengers about deviations
  • Working in regular shift duty (24/7) in a team
  • Responsibility for quality and safety in operations
  • Mentoring and supporting new colleagues during onboarding

Requirements

  • Fluent German (at least C1), basic English is a plus
  • Experience in dispatching, ideally in long-distance transport, railway operations or traffic control
  • Resilience, decisiveness and assertiveness
  • Structured, solution-oriented way of working
  • Team spirit and communication skills with colleagues and train staff
  • Confident use of PC, email and Office programs
  • Willingness to work shifts (including nights, weekends and public holidays)

What Flix offers

  • Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
  • Mobility: With a Deutschlandticket you are fully flexible.
  • Work model: We are a company with an office culture and a fixed shift schedule for good work-life balance.
  • Health and wellbeing offers: Access to confidential individual counselling, courses and stress management measures, for you and up to four family members.
  • Learning & development: Intensive training and paid courses, especially during the onboarding period.
  • Mentoring program: Connect with experienced colleagues to gain insights and speed up your career.
  • Dog-friendly office: Bring your four-legged friend to the office.
  • Discounts: Urban Sport Club (85%), Jobrad and a Corporate Benefits portal with discounts in many areas of life

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