Working Student in User Experience Management

We are looking for reinforcement for our agile development teams. At CosmosDirekt, we are looking for you as soon as possible as a working student (m/f/d) in User Experience Management. You help our teams take the digital customer experience to the next level. You work independently with the support of a diverse team.

• You support digital user experience concepts with a focus on our customer portal and website
• You create prototypes and support the conception, giving valuable input to our development teams and other internal stakeholders
• You accompany the execution and evaluation of rapid user tests, A/B tests and user/customer surveys
• You carry out market analyses and competitor monitoring on digital trends in the insurance industry
• You evaluate customer feedback from various sources and help derive measures

• You study User Experience Design, Media and Communication Design, Psychology or another business-related degree program and ideally have already gained first practical experience in user experience, customer experience management or similar
• You are enthusiastic about current digital trends
• You are a team player (m/f/d) with a high level of motivation, communication skills and personal responsibility
• You work in a structured way and have very good analytical and conceptual skills
• You can use MS Office products confidently; it is an advantage if you already have first experience with Figma or other design tools
• You have very good German and English skills, spoken and written