Call Center Agent Receivables Management

You enjoy talking on the phone, are empathetic and at the same time goal-oriented? You want to support people on the phone and find solutions together? Then you are exactly right with us! bkd GmbH is looking for reinforcement for an exciting project in telephone customer service.

You conduct telephone conversations with existing customers and actively address current concerns Together with your conversation partners you find suitable solutions and make binding agreements With your friendly and clear communication you strengthen the trust and satisfaction of our customers You document your results reliably in the relevant systems

Experience in telephone customer service and in the financial sector is a big plus Very good German skills in speaking and writing to conduct conversations confidently and understandably You have empathy but can also communicate clearly and firmly You are comfortable using multiple PC programs simultaneously Whether experienced customer advisor (m/f/d), committed customer service agent (m/f/d), or trained clerk in receivables management / financial sector (m/f/d).

Fair remuneration: €14.00 hourly wage (with bonuses up to €16.00/hour) Individually agreed working hours Flexible part-time Great working atmosphere and first-name basis with supervisors Free drinks like water and coffee Great employee discounts and employee referral program Centrally located and easily accessible in Bochum City