Inside Sales Account Manager, Nuremberg

As an inside sales account manager in Nuremberg, you will manage and develop an assigned customer portfolio. You will identify growth opportunities, build customer relationships strategically and connect customers with field sales and internal departments.

• Independently manage, develop and retain an assigned customer base
• Act as the main customer contact for developing and implementing successful sales strategies and customer initiatives
• Coordinate complex customer requests with internal departments and clarify prices and terms, consulting field sales where needed
• Carry out active telephone sales and targeted sales and marketing campaigns to identify and use opportunities to sell additional or higher-value products and increase revenue
• Record all activities in CRM and ERP systems and handle electronic portals

• Completed commercial and/or technical vocational training with customer contact experience
• Sales talent, persuasive skills and a strong service and customer focus; experience selling tools or technical products is an advantage
• Good communication skills and enjoyment of speaking with customers and colleagues by phone
• Initiative, team spirit and a structured, independent approach to work
• Confidence using standard Microsoft Office tools; working knowledge of CRM and ERP systems, such as SAP R/3, is desirable