Apprenticeship as Office Management Clerk

During your apprenticeship you will get to know the various areas of our branch, with your focus on processing orders, customer complaints and credit notes, thereby making a significant contribution to customer satisfaction and smooth processes. You actively support order processing by comparing quotes, placing orders and creating invoices. You accept customer enquiries in a friendly manner and forward them to the relevant departments. The coordination and monitoring of appointments with customers and suppliers are also among your tasks. In addition to general assistance and secretarial tasks, you also create meaningful tables and presentations and handle business correspondence. You reliably process the daily incoming and outgoing mail so that important information is always at the right place at the right time. You act as the first point of contact for incoming calls and ensure professional handling. Finally, you maintain our internal databases and SharePoint to ensure an uninterrupted flow of information in the company.

During your apprenticeship you will get to know the various areas of our branch, with your focus on processing orders, customer complaints and credit notes, thereby making a significant contribution to customer satisfaction and smooth processes; You actively support order processing by comparing quotes, placing orders and creating invoices; You accept customer enquiries in a friendly manner and forward them to the relevant departments; The coordination and monitoring of appointments with customers and suppliers are also among your tasks; In addition to general assistance and secretarial tasks, you also create meaningful tables and presentations and handle business correspondence; You reliably process the daily incoming and outgoing mail so that important information is always at the right place at the right time; You act as the first point of contact for incoming calls and ensure professional handling; Finally, you maintain our internal databases and SharePoint to ensure an uninterrupted flow of information in the company

Organisational talent: You have a secondary school diploma (Mittlere Reife) or (technical) university entrance qualification and a feel for planning and structuring; Wordsmith: You have good German language skills, express yourself confidently in word and writing and German is one of your favourite subjects; PC and numbers pro: You handle numbers, data and MS Office programs Word, Excel and PowerPoint confidently; Team player: You communicate clearly, build relationships easily and enjoy working committedly in a team; Climate protector: Sustainability and climate-friendly processes are just as important to you as they are to us

Top apprenticeship remuneration from €17,000 per year incl. collective agreement allowances, holiday and Christmas bonus; 30 days holiday & two additional days off on Christmas Eve and New Year's Eve; Extensive training and further education opportunities at the in-house Kieback&Peter Academy; Permanent takeover guarantee in a future-proof professional field after successful completion of apprenticeship; Company bike leasing for bicycles and e-bikes also for private use; Annual Azubi Days with cool activities, fun and team spirit; Company events & sports events ensure strong togetherness; More for you: Subsidies for the Deutschlandticket, discounts on fitness and health offers, full coverage of your schoolbook costs and much more; Motivated trainers with great commitment and joy in apprenticeship; Our central apprenticeship team is at your side as a reliable contact person at all times