Technical Clerk

As a technical clerk at KSB you take on a central role in order processing, customer support and coordination of technical processes.

• Coordinating and handling technical and commercial tasks
• Creating quotes in the ERP system
• Handling customer inquiries including technical advice
• Supporting and processing orders including deadline tracking
• Scheduling of fitters
• Observing the market and competition to identify new sales opportunities
• Professional guidance and support of employees

• Completed commercial or technical vocational training (at least 3 years) and ideally further qualification as master craftsman or technician
• Several years of professional experience in the relevant field
• Confident use of MS Office and ERP systems
• Organizational skills and structured way of working
• Strong communication skills in German
• Experience in customer support and quoting
• Desirable: experience in market analysis or technical sales
• Desirable: knowledge of UVV, industrial certifications, ATEX, electrical engineering, quality assurance or standards
• Desirable: experience in professionally guiding employees