Internship Customer Experience

Willkommen bei Lufthansa Group! Diese Ausbildung als Internship Customer Experience findet in Frankfurt am Main, Hessen statt. Der Ausbildungsbeginn ist am 01.02.2026. Die Ausbildungsdauer beträgt 6 Monate. Starte deine Karriere in einem spannenden Berufsfeld und entwickle wertvolle Fähigkeiten für deine berufliche Zukunft.

• Collaboration on the CoCreation Hub, our collaboration platform for customers: Creation of communication materials (newsletter, email distribution, information articles), surveys, presentation of results, community management, project management
• Organization of internal and external events
• General benchmarks on customer-relevant product and service topics
• Administrative tasks within the team

• Enrollment for the entire duration of the internship (current certificate of enrollment and written proof of mandatory internship must be enclosed with the application) or between the Bachelor's and Master's degree program as a gap-year internship
• High level of motivation, customer orientation and quality awareness
• Analytical thinking skills and enjoy processing data
• Independent and structured way of working
• Interest and fun in product development
• Enjoy communication (German & English) and teamwork
• Very good MS Office & English skills
• Good Adobe Creative Suite knowledge is a nice to have