Customer Advisor Customer Service Focus Customer Experience

Ensuring an excellent shopping experience by proactively welcoming and quickly orienting customers in the store; Ensuring check-in for online booked appointments as well as arranging and coordinating consultation appointments; Proactively communicating current promotions to customers and ensuring non-buyers get the opportunity to have their needs met; Collaborating with the Solution Manager to create customer-oriented solutions; Conducting customer surveys; Saying goodbye to customers for long-term customer retention

Ensuring an excellent shopping experience by proactively welcoming and quickly orienting customers in the store; Ensuring check-in for online booked appointments as well as arranging and coordinating consultation appointments; Proactively communicating current promotions to customers and ensuring non-buyers get the opportunity to have their needs met; Collaborating with the Solution Manager to create customer-oriented solutions; Conducting customer surveys; Saying goodbye to customers for long-term customer retention

Excellent customer and service orientation to foster a positive and welcoming atmosphere in the store; Strong service mindset and understanding of our business model; High communication skills and empathy; Coordination and organizational strength for efficient planning of consultation appointments; Team player with joy in shared success; Willingness to support the team also in the afternoons, evenings, and on Saturdays