B2B Customer Advisor

MediaMarktSaturn Germany is the number one in Experience Electronics with the brands MediaMarkt and SATURN. This describes our range of services for our customers – customer experience and personal advice on site and in their vicinity. As a successful omnichannel provider, we closely link our stationary markets with our online shops and mobile shopping apps. That is why we are looking for new colleagues for our markets who are enthusiastic about really good technology. Colleagues who want to help shape the customer experience in our markets. The best solutions emerge when different perspectives come together. Diversity is the key to achieving our vision of becoming an Experience Champion. We value diversity and promote equal opportunities and inclusion – become part of our team!

You ensure the administration, development and building of sustainable loyal relationships with business customers in your market You acquire new business customers and communicate on an equal footing You implement the national B2B strategy in cooperation with the national B2B team You support the market management in positioning in the business customer segment You implement measures and customer campaigns for business customers (in coordination with market management) You ensure efficient and good cooperation with colleagues in the market

You have successfully completed an apprenticeship in retail and/or professional experience in the sale of products and services or a similar position in the B2B sector You have knowledge of and interest in the B2B business model as well as solutions and trends in the consumer electronics industry You are highly results-oriented You have strong analytical skills You present yourself convincingly and are a strong communicator You are a team player and enjoy shared success You are willing to support the team in the afternoons/evenings and on Saturdays