Dual Study Programme in Service Management

A sales-oriented dual study programme specialising in modern methods of consulting, sales and professional customer support.

Insights into consulting, sales and project management in the IT environment; learning about the product through training and initial customer contacts; participation in demanding projects; gradually taking on responsibility in software consulting and customer support; training in service, consulting and sales skills as well as business and economics fundamentals.

General or subject-specific university entrance qualification with good results; good performance in business administration, German and English; interest in modern information and communication technology; strong commitment and an independent working style; excellent communication and interpersonal skills; resilience and teamwork; good MS Office skills and ideally initial experience in business administration.

Individual support with the aim of offering permanent employment after the programme.