E-Commerce Clerk

Schecker, one of the largest specialist mail-order suppliers of dog food and accessories, is looking for reinforcement in its administration in Südbrookmerland. You look after the online shop, product data and customer communication. Full-time, start as soon as possible.

• Creating and maintaining products in the own shop and merchandise management system
• Looking after the online shop technically and operationally
• Analysing sales figures, conversion rates and user behaviour to derive optimisation measures
• Looking after newsletter marketing
• Handling customer communication via digital channels: advice, complaint handling, after-sales
• Processing returns
• Cooperation with internal departments (e.g. marketing, IT, logistics) and external service providers

• Completed training as an e-commerce clerk or a comparable qualification
• Good knowledge of shop systems (preferably Shopify) and digital tools
• Confident with MS Office and ideally experience with Google Analytics or other analytics tools
• Understanding of digital sales processes, user behaviour and conversion optimisation
• Structured, independent way of working and strong online affinity
• Strong communication skills, team spirit and customer focus
• Prior knowledge is mandatory