Bilingual Contract Specialist (English/French)

The Bilingual Contract Specialist provides essential administrative and operational support across the tender and contract lifecycle for ZOLL Medical's Canadian commercial operations. This role supports the preparation, coordination, and tracking of bids, contracts, pricing updates, and customer agreements.

• Support the preparation, coordination, and submission of RFP/RFQ responses and proposal documents for Canadian customers.
• Assist the Commercial Contract Manager in maintaining bid and contract tracking tools, ensuring deadlines and documentation remain accurate.
• Help draft, review, and process commercial contracts and customer agreements, ensuring compliance with internal policies.
• Coordinate approval workflows, signatures, and document management within contract systems.
• Support pricing activities in validating customer eligibility and implementing updates or amendments.
• Help investigate and resolve pricing or contract discrepancies by gathering information and collaborating with Sales and Customer Service.
• Maintain accurate records for GPO memberships, customer agreements, amendments, and product/pricing updates.
• Work with internal teams (Sales, Legal, Operations, Risk) to gather information needed for contract and proposal activities.
• Contribute to maintaining templates, libraries, and administrative tools used for bids and contracts.
• Assist the Commercial Contract Manager with identifying process improvements that enhance accuracy, efficiency, and compliance.

• Post-secondary education in Business, Administration, Paralegal, or a related field required
• 2+ years of experience in contract administration, proposals, procurement, or related administrative work required
• Fluency in English and French (written and verbal) required
• Strong attention to detail with the ability to manage multiple deadlines and maintain accurate documentation
• Proficiency with Microsoft Office (Word, Excel, PowerPoint); experience with Salesforce, DocuSign, and Ariba or a similar contract management system is a plus
• Strong communication and interpersonal skills, with the ability to work effectively across cross-functional teams
• Ability to interpret and organize contract or pricing information with guidance from the Commercial Contract Manager
• Demonstrated organizational skills and ability to work in a fast-paced, deadline-driven environment