Working Student Customer Analytics in Customer Experience

Allianz has created the highly innovative role of Chief Customer Officer (CCO), putting customers even more at the center. With our tasks in the CCO team, we make an essential contribution to the business success and growth trajectory of Allianz. We test products and services, collect customer feedback with innovative methods, conduct data analyses with the latest models, connect numerous customer databases, and work internationally with one goal: to steer and accompany the change towards true customer orientation. We stand for diversity and welcome you regardless of your age, gender, religion, nationality, social and ethnic origin, as well as sexual orientation and identity in our team! Our exciting project: We collect comprehensive customer feedback and generate Customer Insights from it with the aim of offering innovative products and services. To do this, we work with the latest AI models, which we want to precisely adapt to our customer feedback. In addition, we are merging our various applications into a user-friendly application. You are an active part of our team. Your valuable contribution: Support us with your technical knowledge in Computer Science to optimize our models and applications for our customers. Work with international teams and experienced colleagues to implement practical applications with your programming skills and expand your skills. Contribute yourself and your creative ideas to make our team and projects even better.

• Use your technical knowledge in computer science to optimize models and applications for customers
• Work with international teams and experienced colleagues to build practical applications with your programming skills
• Contribute creative ideas to improve the team and projects
• Collect comprehensive customer feedback and generate customer insights from it
• Work with the latest AI models and adapt them to customer feedback
• Merge applications into a user-friendly application

• Ideally a bachelor's student from the 2nd semester and/or master's student in computer science, data science, mathematics or a related field
• Good programming skills, especially in R and SQL
• Solid understanding of databases, especially Oracle, and their potential uses
• Enjoy exciting tasks and want to move cool projects forward
• Ability to learn new concepts quickly and think creatively
• Openness with your team