Apprenticeship as a Healthcare Services Clerk

Start your professional future with us now. You can expect exciting tasks, real prospects and attractive benefits for a successful start to your career. As an apprentice at one of Germany's largest health insurance funds, you will help support more than 8 million people every day. Interested? Apply now and start your apprenticeship with us on 1 August 2027.

During your apprenticeship, you will gradually become an expert in social insurance and learn to advise people reliably on health matters and provide coverage in all situations. You will become familiar with the processes of a statutory health insurance fund and gain comprehensive insight into our innovative healthcare and service offerings. You will acquire in-depth knowledge of health, prevention, membership and contributions so you can competently support insured people during illness or long-term care. Processing applications will soon be part of your daily work, with our support and guidance. Once you are ready, you will take on responsibility by responding to customers, listening actively and finding suitable solutions for individual concerns. Theory and practice go hand in hand, supplemented by teamwork and the enjoyment of learning together.

We value personality, not just educational background. Whether you have an intermediate school-leaving certificate, a university entrance qualification, a few semesters of university study or a completed apprenticeship, you are welcome. Health is more than just a word to you; it matters to you. You want to understand the healthcare system and help shape one of Germany's largest health insurance funds. Communication comes naturally to you: You listen well, explain things clearly and remain empathetic even in difficult situations. Team spirit is second nature to you, and you are motivated by achieving things together. Very good German skills at at least C1 level enable professional communication with insured people and colleagues.

Flexible working hours and up to 37 vacation days per year leave plenty of time for friends, family and leisure. 24 and 31 December are also days off. You can work and learn from home, and we provide you with a mobile device. We support you from the start with seminars, regular feedback meetings and personal guidance from qualified trainers. You become part of our strong apprentice network for exchange, motivation and plenty of team fun. With a permanent-employment rate of nearly 100%, many opportunities are open to you. With good performance, you may be able to shorten your apprenticeship by six months. You receive above-average apprenticeship pay: €1,500 in year 1, €1,580 in year 2 and €1,660 in year 3. 38-hour working week. Up to 39 vacation days per year. Vacation and Christmas bonuses. Flexitime model with the option to work from home. Part-time option. Collective agreements and regular salary increases.