Apprenticeship as Health Insurance Clerk - Entitlement Services Department in Dortmund

DAK-Gesundheit. Apprenticeship start: 1 August 2027. You want to help people in challenging situations, take responsibility, and at the same time dive deep into the German healthcare system? Then the apprenticeship at DAK-Gesundheit is exactly right for you. What awaits you with us: In our specialized department in the benefits area, you will be intensively prepared for your profession over three years – with an exciting mix of theory and practice. You can expect a solid, varied apprenticeship with the best prospects for your professional future – both professionally and personally. In short: You will become the competent contact person for our insured members in the benefits area when it really counts.

You will become an expert for our diverse benefit law – from A for acupuncture to Z for co-payment; You will examine benefit applications, analyze individual cases, and support insured members with well-founded advice; You will gain insights into the cost structures of hospitals, rehabilitation and spa facilities; You will support people who have to cope with health limitations – empathetically and solution-oriented; You will gain practical experience, among other things, through an internship with one of our cooperation partners

Good secondary school diploma, (technical) high school diploma, completed vocational training, or initial university experience; Empathy, team spirit, and a good sense for people; Interest in medical, benefit law, and commercial topics; Good communication skills and strong communication abilities; Personal responsibility and desire to actively shape things; Very good German skills (at least C1)

Fair apprenticeship remuneration (1st year: €1,444.00 / 2nd year: €1,529.00 / 3rd year: €1,608.00) and further collective bargaining benefits; Digital Work Tools; Sports offerings & Employee Assistance Programs; Subsidy for Germany Ticket; Flexible working hours: 38.5-hour week including flextime; 30 vacation days each year and days off on 24.12. and 31.12.; Exciting seminars at our own Academy; Employee offers and further Corporate Benefits