Dispatcher /
Original title: Ausbildung Disponent:in /
This job is at Deutsche Bahn AG. You apply to them, not to GoAusbildung.
Start Date
September 1, 2027
Sector
Verkehrsberufe und Fahrbetrieb
Salary
Competitive salary
Listing data as of November 5, 2026
About this Apprenticeship
Apprenticeship with S-Bahn Hamburg GmbH in Hamburg, starting on 1 September 2027. Learn about railway operations, dispatching, customer service and handling service disruptions.
What You'll Learn
- Become thoroughly familiar with railway operations and your key role as a dispatcher
- Learn about travel offers, service and safety services, route networks, transport contracts and contractual penalties
- Learn the basics of customer advice and support, marketing and project management
- Handle operational disruptions and take suitable action to address them
- Keep the impact of operational changes small so customers reach their destinations safely and as punctually as possible, even during disruptions
Requirements
- You have successfully finished school or will do so soon, and your school qualification is recognised in Germany
- Your German is at least at B2 level
- You stay calm and keep track of things even in difficult situations
- You enjoy taking responsibility and are ready to make decisions
- You welcome the variety of working shifts, weekends and public holidays
What Deutsche Bahn AG offers
- You receive a mobile device that you can use for learning and in your own time.
- You receive 16 free journeys within Germany each year and further travel discounts, such as a DB Job-Ticket for your daily commute. Family and friends can also travel with you at reduced prices.
- If commuting from your previous home would take more than 2.5 hours a day and you rent a closer home, you receive up to €400 per month towards your rent.
- After successfully completing your apprenticeship, you receive a job offer from DB.
- DB Youngster Community: Enjoy workshops, events, group trips and much more with other apprentices and dual students.
- A dedicated contact person and a great team to support you.
- Excellent chances of a job after successfully completing your apprenticeship.
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