Global Lead Quality Process

As Global Lead Quality Process, you will lead the harmonization, standardization and continuous improvement of global quality processes across dormakaba. Working across functions, regions and sites, you will establish clear, scalable and consistent ways of working that strengthen our global quality organization. As a key interface between Quality, Operations and other business functions, you will ensure that quality requirements are effectively integrated into global business processes and transformation initiatives. You will contribute to our future operating model for Quality and drive sustainable, data-driven process excellence across the organization.

• Lead the definition, harmonization and continuous improvement of key global quality processes and standards
• Establish clear process governance, ownership and KPIs
• Drive the implementation and adoption of standardized quality processes across regions and sites
• Represent Quality in global transformation initiatives and ensure quality requirements are integrated into end-to-end business processes
• Harmonize quality data, process definitions and performance measures to improve transparency and reporting
• Ensure global processes align with applicable Quality Management System (QMS), ISO, regulatory and customer requirements
• Identify opportunities to simplify and improve quality processes and facilitate global best-practice sharing
• Act as a global process expert and partner for Quality teams and key stakeholders

• Bachelor’s degree or equivalent professional experience in Quality, Engineering, Business or a related field
• 10+ years of experience in quality, including significant experience in process management, process ownership or leadership
• Strong knowledge of Quality Management Systems and ISO requirements
• Proven experience in developing, implementing and continuously improving quality processes, policies and procedures
• Experience with internal and external audits; experience with site certification is an advantage.
• Experience working in international and cross-functional environments
• Strong analytical, process-oriented and problem-solving skills, combined with excellent communication and stakeholder management skills
• Experience with ERP/SAP or digital quality solutions is an advantage
• Excellent English skills; additional languages are a plus