IT Administrator

EOS KSI Inkasso Deutschland GmbH is a leading company in debt collection and receivables management and is looking for an IT administrator (m/f/d) in Mannheim.

• Microsoft infrastructure & cloud: ensure stable operation and continuous development of the hybrid Microsoft infrastructure (on-premises and cloud / M365)
• Collaboration & communication: support, configure and optimize modern collaboration tools (Microsoft Teams, SharePoint, Unified Communications) and assist in 2nd-level support
• Server landscape & monitoring: administration, maintenance and proactive monitoring of physical and virtual Windows servers
• IT security & identity access management (IAM): help implement modern IT security concepts, manage user accounts and access rights (Active Directory / Entra ID), patch management, endpoint security and MFA
• Project work: continue existing IT infrastructure projects and reliably implement new requirements

• Solid knowledge of modern Microsoft technologies (Windows Server, Active Directory), networking basics (TCP/IP, DNS, DHCP) and server virtualization (e.g. VMware or Hyper-V)
• Practical experience in device management and automated software distribution with common management tools (e.g. Microsoft Intune, Baramundi or SCCM)
• Solid practical experience in system monitoring and structured incident management
• High level of initiative, analytical thinking, reliability, service orientation and teamwork
• Very good German skills and good technical English skills for communicating with external partners and working with English documentation
• Advantage: Basic understanding of Linux environments or modern VoIP/cloud telephony solutions
• Advantage: First insights into client virtualization (e.g. Azure Virtual Desktop or Citrix)