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EOS Gruppe

Customer Service Clerk

Original title: Sachbearbeiter Kundenservice (m/w/d)

EOS Gruppe
201-500 employeesSkilled
Full-time
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This job is at EOS Gruppe. You apply to them, not to GoAusbildung.

  • Start Date

    On request

  • Sector

    Financial Services

  • Salary

    Competitive salary

Listing data as of November 1, 2026

About this Apprenticeship

Welcome to EOS KSI Debt Collection Germany GmbH - the leading B2B specialist for modern credit and receivables management in the fiduciary sector. For our sister company FinTecrity, we are looking for motivated talents who want to shape customer success together with us. With FinTecrity, we aim to establish digitalized, scalable, and collection-independent solutions around accounting. If you want to become part of our dynamic team, apply now as a commercial employee (m/f/d) in the area of customer service.

What You'll Learn

  • You support our customers via phone and email to clarify their concerns and questions
  • As the first point of contact, you are available to all involved partners to ensure smooth communication
  • Your task also includes the communicative and technical support of our customers' debtor management processes to ensure they run efficiently

Requirements

  • A completed vocational training, e.g. as an office clerk, industrial clerk, hotel specialist, retail clerk (m/f/d) or a comparable qualification
  • Also welcome as a career changer (m/f/d)
  • Experience with the complete MS Office package desirable
  • Good German language skills in word and writing

What EOS Gruppe offers

  • Flexible working hours with flextime and time off in lieu
  • Permanent employment contract security through group affiliation
  • Company pension scheme financial security for old age
  • Hybrid work work partially remotely
  • JobRad discounted bike leasing
  • Subsidy for Deutschlandticket discounted mobility for you

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