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KKH

Call Center Agent Health Insurance

Original title: Call Center Agent (m/w/d) Krankenversicherung

KKH
Berlin, BE201-500 employees
Apprenticeship
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  • Start Date

    On request

  • Sector

    Insurance

  • Salary

    €14 - €15

Listing data as of September 29, 2026

About this Apprenticeship

Whether inbound or outbound telephony: through you, our insured can rely on good support around the clock. You constantly experience new and exciting conversations on the other end of the line. With passion, you convince everyone of our customer-oriented and uncomplicated service. Naturally, you don't run out of steam quickly in customer interactions. Inspiring people is your strength: you provide targeted information about our insurance benefits, e.g. prevention offers. Most importantly: you lead the conversation. Besides active listening and showing interest, you effortlessly steer the conversation to the essentials.

What You'll Learn

Whether inbound or outbound telephony: through you, our insured can rely on good support around the clock. You constantly experience new and exciting conversations on the other end of the line. With passion, you convince everyone of our customer-oriented and uncomplicated service. Naturally, you don't run out of steam quickly in customer interactions. Inspiring people is your strength: you provide targeted information about our insurance benefits, e.g. prevention offers. Most importantly: you lead the conversation. Besides active listening and showing interest, you effortlessly steer the conversation to the essentials.

Requirements

You have a completed (school) vocational training and are looking for a new challenge – talented career changers (f/m/d) are also very welcome! With your voice, you put a smile on everyone's face. Fluent German skills and confident spelling are a given for you. Working on a PC with common Office programs is also easy for you.

What We Offer

Starting at 14 € per hour. From your second year, you earn 15 € per hour. For your recovery, you get 30 vacation days per year. Look forward to a six-week onboarding with targeted coaching and a dedicated contact person. You can reach us conveniently via the "Pasedagplatz" stop and save thanks to a discount on the Deutschlandticket. Get discounts on well-known brands and save in categories like fashion, technology, leisure, etc. with our provider Corporate Benefits. Our extra family-friendliness: use voiio for our attractive range of holiday and leisure activities for your (grand)children.

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