Clerk Income-Dependent Contribution Assessment - Health Insurance Fund

We are looking for you as a clerk (m/f/d) in the area of income-dependent contribution assessment for our contribution and claims center in Berlin, starting 01.01.2027, full-time or part-time (min. 35 hrs/week), limited for 24 months.

• Without you, nothing works: You assess the insurance relationships of our voluntarily insured members. In doing so, you set the contribution amount and review it at regular intervals.
• Customer service is paramount: As a competent contact person, you support our internal and external customers (m/f/d) in all questions of contribution assessment. This includes subsequent written and telephone correspondence.
• Always in view: You manage the contribution accounts of our insured persons and always keep an eye on the social security regulations and the currently applicable case law.

• You have completed training as a management assistant (m/f/d) in healthcare or as a social insurance specialist (m/f/d)
• Ideally you have several years of experience in "income-dependent contribution assessment" and are already familiar with the software BITMARCK_21c|ng
• Very good German skills (at least C1)
• Strong customer orientation and communication skills
• High comprehension and analytical abilities
• Additionally, you bring: willingness to perform, team spirit, and efficient time management to handle our customers' concerns (m/f/d) in the best possible way at all times