Customer Advisor in Commercial Insurance
Original title: Kundenbetreuer:in (m/
Start Date
On request
Sector
Versicherungen
Salary
Competitive salary
Listing data as of October 20, 2026
About this Apprenticeship
Together with over 90 medium-sized insurance brokers, we work here in Lübeck under the roof of the MARTENS & PRAHL Group. Independently, passionately and competently. According to values that have guided MARTENS & PRAHL for over 100 years: Trust, Respect and Responsibility. We offer you our own academy and an interesting perspective in the broker group that thinks differently: further. MARTENS & PRAHL Lübeck is the leading insurance broker in the region. As a medium-sized brokerage, we work independently of insurance companies. This achieves a high degree of objective risk coverage assessment. We offer advice and brokerage of insurance for companies and private individuals and develop individual contract models for our customers. We are pleased to offer you a position with challenging and interesting tasks. The position is to be filled as soon as possible on a full-time basis.
What You'll Learn
Active support and advice of commercial customers; Handling of all business transactions (operations and claims); Negotiations with insurers and clients; Preparation of insurance analyses and insurance offers; Customer presentations.
Requirements
Completed apprenticeship as Insurance and Finance Clerk (f/m/d); Professional experience preferably in commercial insurance in a brokerage or insurance company; You bring commitment, team spirit and sense of responsibility; You are curious and believe that you never stop learning; You work conscientiously and thoroughly and live your role as a service provider for the customer.
What We Offer
Permanent employment contract; 38 hours/week in flextime model; 13 salaries plus a share in company success; Mobile working on two freely selectable days per week (after probation period); Genuine teamwork, open doors, helpful colleagues and an always open ear from management; Good accessibility of the office including free parking spaces; Individual further education and training opportunities in the MARTENS & PRAHL Academy; Independent work with creative freedom in your own area of responsibility; Our bright, centrally located offices with modern workstations can be easily reached by both car and public transport; Catering provided: water, coffee and tea available free of charge; Diverse options for working time arrangement for better work-life balance; Family-friendly, owner-managed company; Close cooperation with management; An attractive, performance-related salary; Flat hierarchies and short decision-making/communication paths; Extensive support for your onboarding and a good working atmosphere in a great team; Industry-standard social benefits such as company pension scheme and tax-free benefits in kind; after probation period company health insurance and a benefits card
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