Customer adviser for sales, services, solutions and repairs

Sales and service role at Media Markt Halstenbek (Hamburg IV). Duties include advising customers, selling electronics and services, carrying out repairs and providing technical help. Employment type and working hours are agreed individually.

• Focus on customers and advise them before, during and after their purchase with enthusiasm, care and expertise
• Actively sell products across departments, accessories and related services
• Get customers interested in our products and solutions
• Repair rather than discard: repair screens, batteries and small parts using original spare parts from well known manufacturers
• Provide expert advice and quality IT and entertainment services, such as TV calibration and software installation
• Help customers with technical questions
• Act as a contact for internal and external partners or product suppliers on all repair and return processes

• Completed vocational training in retail and/or experience selling products and services
• Knowledge of and interest in consumer electronics products and trends, ideally smartphones and laptops
• Strong focus on customers and service
• Good communication skills, ability to get things done and an approach focused on finding solutions
• Enjoy working in a team and achieving success together
• Willingness to support the team in the afternoons, evenings and on Saturdays