How do I apply for Customer Advisor Customer Service Focus Checkout at MediaMarktSaturn Retail Group?

You can apply directly on the company's website. Click the "Apply Now" button on this page to be redirected to MediaMarktSaturn Retail Group's application portal. Make sure to have your CV and cover letter ready.

What qualifications do I need for Customer Advisor Customer Service Focus Checkout?

Most Ausbildung positions, including this one, are entry-level and don't require prior work experience. You typically need a school leaving certificate (Hauptschulabschluss, Realschulabschluss, or Abitur) and German language skills (usually B1-B2 level). Check the requirements section on this page for specific details.

Where is this Ausbildung position located?

This position is located in Halstenbek, Germany. MediaMarktSaturn Retail Group offers this training program at their Halstenbek location. You may need to find accommodation nearby if you're relocating.

Can international students apply for this Ausbildung?

Yes! GoAusbildung specializes in helping international students find Ausbildung positions in Germany. You'll need to meet visa requirements and have sufficient German language skills. Our platform provides guidance on the visa process and required German certificate levels.

Customer Advisor Customer Service Focus Checkout

Original title: Kundenberater Kundenservice Schwerpunkt Kasse (m/w/d)

MediaMarktSaturn Retail Group

Halstenbek, SH500+ employeesSkilled

Full-time

View Original

This job is at MediaMarktSaturn Retail Group. You apply to them, not to GoAusbildung.

Start Date
On request
Sector
Consumer Electronics / Retail
Salary
Competitive salary

Listing data as of November 1, 2026

About this Apprenticeship

## Your Mission
Advising our customers and handling customer inquiries regarding online pickup, product returns, exchanges, repairs or purchase processing (checkout) - passionate, customer-oriented, competent
Administrative tasks related to the sales process, financing or purchase on account, etc.
Marketing our products on various online platforms
Contact person for internal and external partners or product suppliers for all processes related to repairs
Active support at customer events
Positive and proactive attitude towards customers and ensuring simple, efficient solutions for customer complaints
Implementation of prescribed national standard guidelines, processes and behaviors

What You'll Learn

## Your Mission
Advising our customers and handling customer inquiries regarding online pickup, product returns, exchanges, repairs or purchase processing (checkout) - passionate, customer-oriented, competent
Administrative tasks related to the sales process, financing or purchase on account, etc.
Marketing our products on various online platforms
Contact person for internal and external partners or product suppliers for all processes related to repairs
Active support at customer events
Positive and proactive attitude towards customers and ensuring simple, efficient solutions for customer complaints
Implementation of prescribed national standard guidelines, processes and behaviors

Requirements

## Your Match with Us
Successfully completed service-oriented vocational training (ideally hospitality & retail, event industry)
Knowledge of and interest in products and trends in the consumer electronics industry
Strong customer and service orientation
Communication skills, implementation strength and a solution-oriented way of working
Team player with fun in shared success
Willingness to support the team also in afternoons/evenings and on Saturdays

Cover Letter for This Role

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