Customer Advisor Sales, Services, Solution & Repairs

Focus on customers and advice before, during and after purchase - passionate, customer-oriented, competent Active, cross-category sales of our products, accessories and associated services and services Inspiring our customers for our products and solutions Repair instead of throwing away: Carrying out display, battery and small-part repairs with original spare parts from many renowned manufacturers Competent advice and provision of high-quality services in IT and entertainment (e.g. TV calibration, software installation) Contact person and support for our customers with technical questions Contact person for internal and external partners or product suppliers for all processes related to repair and return

• Focus on customers and advice before, during and after purchase - passionate, customer-oriented, competent
• Active, cross-category sales of our products, accessories and associated services and services
• Inspiring our customers for our products and solutions
• Repair instead of throwing away: Carrying out display, battery and small-part repairs with original spare parts from many renowned manufacturers
• Competent advice and provision of high-quality services in IT and entertainment (e.g. TV calibration, software installation)
• Contact person and support for our customers with technical questions
• Contact person for internal and external partners or product suppliers for all processes related to repair and return

• Successfully completed training in retail and/or professional experience in sales of products and services
• Knowledge of and interest in products and trends of the consumer electronics industry (ideally for smartphones and notebooks)
• Strong customer and service orientation
• Communication skills, implementation strength and a solution-oriented way of working
• Team player with fun in shared success
• Willingness to support the team also in afternoons/evenings and on Saturdays