Apprenticeship - Retail Salesperson

The three-year apprenticeship provides insight into the product range, checkout, service center, goods receipt, customer advice, merchandise management and digital customer interaction. Vocational school takes place in blocks or on fixed days, and the program may be shortened for good performance. After completion, there are prospects in specialist and expert positions.

• Learn the entire DIY and garden product range and later specialize in a preferred area
• Learn about checkout, the service center and goods receipt
• Advise customers and find suitable solutions
• Learn about ordering goods and optimal product presentation
• Answer customer inquiries via app, email and messenger
• Implement varied store projects together with the team

• A successfully completed lower secondary school certificate, intermediate school certificate or Abitur before the apprenticeship begins
• Enjoyment of working with people and an open manner
• Motivation for varied tasks and a varied daily routine
• Clear and understandable communication in direct conversations and digitally, with a willingness to advise and sell