Office Management Clerk 2027

The apprenticeship requires an interest in coordinating and organising office processes and diverse projects. You should work responsibly and independently, enjoy interacting with colleagues, citizens and companies, and have good communication and PC skills. The training with the city administration of Schwäbisch Hall offers a broad insight into public administration by rotating through different departments every two to five months. In the Personnel & Law department you will work in payroll accounting and learn about recruitment procedures. In Citizen Services & Public Order you will conduct marriage interviews, register births, manage lost‑and‑found items, issue identity documents and advise citizens. In Central Management you will support the town‑twinning unit by organising events and excursions. In Finance you will deepen your knowledge of bookkeeping and accounting, assist with cash receipts and verify incoming and outgoing invoices. You will also gain exposure to special units such as the municipal works, school secretariat and fire station. During the apprenticeship you choose two elective qualifications: Business processes in SMEs, Human Resources, Assistance & Secretariat, or Order Management & Coordination. In the middle of the second year you will deepen your knowledge in the two chosen areas over five months each and document your learning in reports that form part of the oral exam. Vocational school takes place once or twice a week at the Schwäbisch Hall Commercial Vocational School, covering business administration, finance, communication techniques, civics, German, English, religion and data processing. The final examination is split into two parts, with a written exam followed by a case‑based oral discussion of your reports. Successful completion qualifies you for roles in both public administration and the private sector, with further training options such as the Certified Business Administrator (Fachwirt) leading to management positions.

Rotate through various city administration departments (Personnel & Law, Citizen Services & Public Order, Central Management, Finance, Municipal Works, School Secretariat, Fire Station); handle payroll and recruitment, conduct marriage interviews, register births, manage lost‑and‑found items, issue IDs, advise citizens, organise events, perform bookkeeping and invoice verification, cash handling; prepare reports for elective qualifications; attend vocational school classes in business administration, finance, communication, civics, German, English, religion, data processing

Interest in coordinating and organising office processes and projects; responsible and independent work style; enjoyment of contact with colleagues, citizens and companies; good communication skills; PC proficiency