Training as a Social Insurance Specialist

During your training at AOK NordWest, you will work in various specialist departments and customer centres. You will gain insight into different areas of health and long-term care insurance and gradually become a qualified specialist.

You advise insured persons in person, by telephone and digitally. You provide information about health services, insurance coverage and financing, calculate contributions, assess benefits and process applications. During the training, you learn the relevant legal foundations, work at various regional AOK locations, the AOK training centre and vocational school, and gradually take on more responsibility.

You have a German Abitur, advanced technical college entrance qualification, or Fachoberschulreife/MSA. You have achieved good results, enjoy communicating, are open-minded and have strong German language skills. You also bring empathy, commitment, a sense of responsibility, service and customer orientation, teamwork, openness to new experiences and flexibility.

You receive flexible working hours, 30 days of annual leave and the option to work from home. You work in a modern environment with up-to-date IT systems. The training salary is €1,449 per month from the first year up to €1,662 per month in the third year. Additional benefits include an occupational pension, capital-forming benefits, €460 holiday pay, a 13th monthly salary, excellent retention prospects, career and further-training opportunities, and a secure job with development prospects.