Apprenticeship as a Social Insurance Specialist

An apprenticeship with AOK NordWest involving assignments in different departments, customer centres, regional AOK locations, the AOK training centre and vocational school. The programme prepares you for work in health and long-term care insurance.

Advising insured persons in person, by telephone and digitally; providing information on healthcare benefits, insurance coverage and financing; calculating contributions, checking benefits and processing applications; applying legal principles; providing individual, service-oriented advice; working in different departments and regional locations.

General or subject-specific university entrance qualification, advanced technical college entrance qualification or intermediate secondary school certificate; good academic performance; confident German skills and enjoyment of communication; empathy, commitment, a sense of responsibility and a service- and customer-focused attitude; enjoyment of teamwork; openness to changing work locations and flexibility.

Flexible working hours, 30 days of annual leave and the option to work from home; a modern working environment with up-to-date IT equipment; training pay of €1,449 per month in the first year up to €1,662 per month in the third year, starting 1 September 2027; company pension scheme, capital-forming benefits, €460 vacation pay and a 13th monthly salary; very good prospects for permanent employment, career and training opportunities; a secure job with purpose and prospects; an open team culture.