Apprenticeship as a Social Insurance Specialist

Apprenticeship with AOK NordWest involving placements in different specialist departments, customer centres, regional AOK locations, the AOK training centre and vocational school. You are trained as a specialist in health and long-term care insurance.

Advise insured people in person, by phone and digitally. Provide information on healthcare benefits, insurance coverage and funding in health and long-term care insurance. Calculate contributions, check benefits and process applications. Understand legal principles and advise insured people individually and with a focus on service. Take on varied tasks and responsibility in different departments. Complete training at regional AOK locations, the AOK training centre and vocational school.

Abitur, university of applied sciences entrance qualification or advanced secondary school certificate/MSA; good academic performance; enjoyment of communication; openness and confident German; empathy, commitment, responsibility, service orientation and customer focus; teamwork; openness to new locations and flexibility.

Flexible working hours, 30 days of holiday per year and the option to work from home. A modern working environment with up-to-date IT equipment. Monthly apprenticeship pay from €1,449 in the first year up to €1,662 in the third year, occupational pension, capital-forming benefits, €460 holiday pay and a 13th salary. Excellent chances of permanent employment and attractive career and training opportunities. An open and supportive team culture. A wide range of roles after three years of training and a secure job with purpose and prospects.