Front Office Employee

Phoenics.IT develops innovative full-service IT solutions for statutory accident insurance and is looking for an experienced professional to support its front-office team in Hannover.

• Serve as the first point of contact for colleagues, customers and guests while maintaining a professional, service-oriented reception.
• Support office organisation, including mail, access control, telephone management and central correspondence.
• Support customer visits and internal events at both Hannover locations.
• Help organise and run employee events.
• Support apartment administration and the procurement and management of consumables.
• Contribute ideas to optimise internal workflows and develop processes further.

• Professional experience in a service-oriented environment, ideally in front office, event management, hospitality or gastronomy.
• Structured, solution-oriented and team-focused way of working.
• Strong service orientation, organisational skills and communication abilities.
• Confident use of MS Office; experience with planning tools and access and visitor management systems is an advantage.
• Class B driving licence desirable.
• Willingness to work occasionally outside regular hours.
• Fluent German.