Administrative Employee, Reception / Customer Service

DEKRA is hiring an administrative employee for reception and customer service in Gotha. The role involves handling the switchboard, welcoming customers, coordinating service appointments and general office work.

• Work in the administrative team as a contact for operational employees and customers at the Gotha branch
• Manage the switchboard and reception, including receiving and welcoming customers
• Answer and handle telephone calls
• Coordinate service appointments in close cooperation with the technical experts
• Carry out general office tasks, including handling written and verbal correspondence

• Completed vocational training in business administration or a comparable qualification
• Several years of experience in a similar role is desirable
• Applicants changing careers with experience in other administrative or business roles are also welcome
• Confident use of MS Office
• An independent approach to work, strong organisational skills, teamwork, and a high level of trustworthiness and loyalty
• An organised approach to work, a strong focus on service and enjoyment of customer contact