Apprenticeship as a Mobility and Transport Services Clerk in the Travel Centre 2027

Starting on 1 September 2027, DB Vertrieb GmbH offers a three-year apprenticeship as a mobility and transport services clerk in Dresden. The future workplace is the Dresden Travel Centre at the main station; vocational school is in Schkeuditz near Leipzig.

• Learning the basics of customer service, travel products and service offerings
• Advising customers on travel planning, ticket purchases and service requests
• Representing a welcoming host attitude as part of the team
• Working with modern communication and sales systems
• Gaining insight into railway operations and cooperation at the station

• School completed or soon to be completed; school-leaving certificate recognized in Germany
• German language skills at least at B2 level
• Enjoyment of meeting people from different cultures
• Interest in foreign languages
• Ability to remain calm and maintain an overview in difficult situations
• Responsibility, reliability, solution-oriented thinking and teamwork
• Willingness to work shifts, weekends and public holidays