Apprenticeship as Healthcare Business Administrator

A meaningful apprenticeship in healthcare at KKH in Hamburg with varied prospects and good chances of being kept on. You learn theory at a vocational school near you or at the training center in Bad Wünnenberg, and practice in the customer service center in Hamburg.

• Act as first contact by phone or email for insured members' questions and explain e.g. KKH benefits or bonus programs
• Work as an all-rounder in all areas of a health insurer
• Get to know customer advice, case processing and new customer acquisition through seminars and job shadowing

• (Technical) Abitur or Realschule certificate
• No prior specialist knowledge needed, but interest in healthcare and curiosity about new topics
• Open ear for people and a heart for solution- and customer-oriented service
• Organizational talent
• Some willingness to travel to get to know other locations nationwide (no car or driving license needed)