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KKH

Apprenticeship as a Healthcare Management Assistant

Original title: Ausbildung zum Kaufmann (m/w/d) im Gesundheitswesen

KKH
Köln, NW201-500 employeesAusbildung
Apprenticeship
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This job is at KKH. You apply to them, not to GoAusbildung.

  • Start Date

    August 1, 2027

  • Sector

    Gesundheitswesen und Krankenversicherung

  • Salary

    €1520 - €1730

Listing data as of November 4, 2026

About this Apprenticeship

Healthcare apprenticeship at KKH in Köln, focusing on contributions, outstanding payments and health insurance matters. Starts on 1 August 2027.

What You'll Learn

  • Handle health insurance matters in the contributions and debt collection centre, including family cover, contribution payments and cover for new members.
  • Process applications, assess cases and act as a reliable adviser to insured members.
  • Learn about customer advice, administration and attracting new customers through seminars and work shadowing.

Requirements

  • You have a university entrance qualification, a university of applied sciences entrance qualification or an intermediate school leaving certificate. Applicants switching from university or seeking a second apprenticeship are also welcome.
  • You need no prior specialist knowledge, but you are interested in healthcare and want to learn about new topics.
  • You listen to people and are interested in customer service that finds solutions.
  • You are organised, keep track of things and structure your tasks.
  • You enjoy making new contacts and want to get to know other locations across the country, online and in person. Some willingness to travel is required, but you do not need a car or driving licence.
  • You develop into a healthcare specialist with our support. Your trainers are always available to offer advice and help.

What KKH offers

  • You learn the theory at a vocational school near you or at the training centre in Bad Wünnenberg.
  • You gain real work experience and take on responsibility in Köln.
  • In the contributions and debt collection centre, you process applications, assess insurance matters and advise insured members.
  • Seminars and work shadowing introduce you to customer advice, administration and attracting new customers.
  • You have various career options after your apprenticeship.
  • Above average pay under a fixed pay scale, plus holiday and Christmas bonuses and 40 euros per month towards a savings plan.
  • A 38.5 hour working week, regular working hours, home working options and 30 days of annual leave. Christmas Eve and New Year's Eve are also days off.
  • A laptop for your apprenticeship and up to 200 euros towards learning materials if vocational school attendance is required.
  • Four hours of study time during working hours each month.
  • The HJAV trainee representative body supports you with questions, wishes and ideas and speaks up for trainees.
  • Sports offers through Epassi and staff discounts through corporate benefits on technology, travel and more.
  • A contribution towards the Deutschland job ticket.
  • A wide choice of eBooks and audio learning from bookboon, plus further learning resources in the KKH learning platform.
  • An informal workplace culture and named contacts for your questions.
  • The chance of a job after successful completion and the option to shorten the apprenticeship by 6 months with good performance.
  • Pay under the company's fixed pay scale: 1,520.00 euros gross per month in the first training year, 1,620.00 euros in the second and 1,730.00 euros in the third.

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