Museum Guide / Visitor Host at the Mercedes-Benz Museum, Starting as Soon as Possible (Full Time, 40 Hours, 5 Days per Week)

Permanent full time role in visitor services at the Mercedes-Benz Museum in Stuttgart, starting as soon as possible. Work is 40 hours over five days per week, including regular public holiday and weekend shifts; Mondays are usually free.

• Lead and, where needed, develop tours tailored to groups such as visitors interested in technology or history, VIPs from politics, sport and business, and major clients.
• Look after special interest groups, such as architects, journalists, children and school pupils.
• Take responsibility as head of reception for the smooth daily running of the museum.
• Provide professional visitor care to make each museum visit a unique and fascinating experience.

• Experience as a guide, museum or city tour guide, or visitor host in services, museums or tourism
• Professional career changers who enjoy helping and working with people are also welcome, including those from hospitality, technical work, aircrew and ground staff, automotive work, history, art history and the humanities
• Experience and strong commitment in direct customer contact, with knowledge and thinking across different subjects
• A strong interest in cars, knowledge of current automotive developments and technical understanding
• Good knowledge of the history of transport and its historical background from the middle of the 19th century onwards
• A strong ability to quickly understand the content and design of exhibitions, including special exhibitions, and explain them clearly and engagingly to varied visitor groups
• A friendly, confident and dependable manner, with excellent manners
• Excellent interpersonal and communication skills, very good German and English, and ideally conversational ability in other languages
• Strong presentation and discussion leading skills, an interest in new media and confidence on camera
• A complete focus on providing good service