E-Mobility Performance & Operations Analyst

ORLEN Deutschland is seeking a full-time E-Mobility Performance & Operations Analyst in Elmshorn to start as soon as possible. You will analyse charging infrastructure operations and use data to help improve operational processes.

• Monitor and analyse the operational performance of charging infrastructure and connected systems and platforms
• Create, maintain and evaluate reports, performance dashboards and data analyses to make daily operations clear
• Analyse operational, support and billing cases, and present findings, unusual patterns and required actions in a structured way
• Help analyse technical and commercial questions and track faults and recurring problems with internal departments and external partners
• Maintain, check and ensure the quality of master data, pricing data and transaction data in the systems used
• Support operational processes involving system operation, data validation, pricing management and billing
• Work with internal departments and external service providers to ensure stable, high-quality operations focused on customers

• Completed commercial vocational training, a degree in business or economics, or an equivalent qualification
• Initial professional experience in an analytical, operational or commercial environment
• Enjoy working with data, performance indicators and systems, and analysing how things connect in a structured way
• Strong analytical thinking and a good understanding of performance indicators, data quality and operational processes
• Confident use of Microsoft Excel, particularly large datasets, pivot tables, lookups, formulas and structured analysis
• Experience preparing reports, performance indicator analyses and data-based evaluations
• Interest in digital processes, technical systems and electric mobility
• A structured, careful approach focused on finding solutions
• Strong communication skills when working with internal and external contacts
• Very good German and good English, both spoken and written