Employee Visitor Service and Exhibition Supervision

The position comprises 19.5 weekly working hours (50%) and is limited as a sick leave replacement until 13.05.2027 at the latest, however no longer than two weeks after the return of the position holder. 'The Einsteins – Museum of an Ulm Family' belongs to the House of City History and was opened in 2024 in the historic 'Engländer' building at Ulm Weinhof. The multimedia exhibition tells the story of the Jewish family of Nobel Prize winner Albert Einstein and makes a significant piece of Ulm's city history tangible. The activity is oriented to the museum's opening hours. These are currently Tuesday to Friday from 11:00 to 17:00, Thursdays until 19:00, and Saturdays, Sundays and public holidays from 11:00 to 18:00. Occasional assignments outside regular opening hours, for example at exhibition openings, the Long Night of Culture or other events, are also part of the scope of duties. Assignments in the museum follow a duty roster in rotating shifts.

Supervision of museum visitors and provision of simple information about the museum and its offerings. Opening, preparing, follow-up and closing of the exhibition. Operation of the museum cash desk including ticket and shop sales and daily closing. Supervision of exhibition rooms and support of media stations and media guides. Assistance to visitors in using digital offerings. Presentation and sale of shop assortment including inventory control. Maintenance and cleaning of media stations, media guides and selected exhibition areas (display cases).

Friendly, service-oriented and confident demeanor. Reliability, sense of responsibility and ability to work in a team. Interest in history, culture and museum work. Willingness to work during museum opening hours as well as on weekends and public holidays. Good German language skills; English language skills are an advantage due to international visitors. Enjoyment in dealing with people and openness to digital applications and technical media.

A varied activity in a special cultural environment. Direct contact with visitors from all over the world. Structured onboarding into the area of responsibility. A collegial and committed team. Diverse municipal benefits – e.g. a subsidized Deutschlandticket, discounted canteen meals and reduced admission to municipal facilities.